Question 1

Do I need a VPN?

Accepted Answer

No. Control Client talks to your dedicated cloud hub over HTTPS, and Station at the observatory does the same. There is no VPN or screen sharing.

Question 2

Which apps run where?

Accepted Answer

Control Client runs on macOS or Windows — anywhere you plan and monitor. Borean Station runs on the observatory PC (Windows) and drives NINA locally.

Question 3

How does FRAOS relate to NINA?

Accepted Answer

FRAOS does not replace NINA. Station delivers sequences and monitors execution through the NINA workflow you already use.

Question 4

What is Project Mode?

Accepted Answer

A multi-night deep-sky project under one queue row. Each clear night runs Session 1, Session 2, and so on until all frames are collected.

Question 5

What happens when the weather is bad?

Accepted Answer

The scheduler can hold a session as Pending, reject it if no slot fits while the dome is open, or wait until forecast gates pass. You can also queue while the dome is closed.

Question 6

How long are files kept?

Accepted Answer

Raw ZIP files stay in your site storage until you delete them in Control Client Settings. Each Standard site includes 10 GB.

Question 7

Can Station run on Mac?

Accepted Answer

Station is Windows-only because it integrates with NINA on the observatory PC. Control Client is available on macOS and Windows.

Question 8

How do I update the apps?

Accepted Answer

Control Client and Station support in-app OTA updates whenever a new release is published to your hub.

Question 9

How do I purchase Ultra?

Accepted Answer

Ultra is sold through annual contracts with custom onboarding. Contact sales when you are ready to discuss organization-wide deployment.

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